Long lines as AIS vaccine clinic overbooked

coronavirus, canberra, vaccine, vaccination, clinic, ais arena, lines, wait times

Vaccine appointments at the mass vaccination clinic at the AIS Arena were overbooked on Monday afternoon, forcing hundreds to wait hours outside in cold conditions. Extra staff were brought in to help with the backlog of people, with a system glitch blamed for the error. It came after the ACT government opened up 30,000 extra bookings at its government-run clinics last week. Long queues formed outside on Monday afternoon but many decided to rebook their appointments. An ACT Health spokeswoman confirmed the delays were due to extra bookings. “The extended waits are due to an error which resulted in overbooking beyond today’s capacity,” the spokeswoman said. “Canberra Health Services increased staffing [on Monday] afternoon and our nurses are working as quickly as possible to get as many people vaccinated as they can.” However, not every appointment was able to go ahead. People were told they would be contacted to have their appointments rescheduled. “While there is sufficient vaccine supply on hand, unfortunately not every appointment will be able to go ahead,” the ACT government spokeswoman said. “We apologise for the inconvenience and thank everyone for their patience. Anyone booked in [on Monday] who does not receive their vaccine will be contacted and offered a priority appointment in the coming days.” Kyle Gallacher was one of those waiting in line on Monday afternoon. His appointment was scheduled for 4pm, however, he was told to expect a two- to three-hour wait time. MORE COVID-19 NEWS: Mr Gallacher estimated the line was about 1500 metres long at about 5pm and about 750 to 1000 people were there. He said there was little organisation and very few were prepared for the conditions as it started to get colder and darker on Monday evening. The extra 30,000 appointments at the ACT government clinics came after extra Pfizer supplies were received from the Commonwealth. Our coverage of the health and safety aspects of this outbreak of COVID-19 in the ACT and the lockdown is free for anyone to access. However, we depend on subscription revenue to support our journalism. If you are able, please subscribe here. If you are already a subscriber, thank you for your support. You can also sign up for our newsletters for regular updates. Our journalists work hard to provide local, up-to-date news to the community. This is how you can continue to access our trusted content:

/images/transform/v1/crop/frm/79652520/d2991f0b-9c2b-4581-b250-9a192ef1b9d7.jpg/r3_256_4998_3078_w1200_h678_fmax.jpg

Vaccine appointments at the mass vaccination clinic at the AIS Arena were overbooked on Monday afternoon, forcing hundreds to wait hours outside in cold conditions.

Extra staff were brought in to help with the backlog of people, with a system glitch blamed for the error.

It came after the ACT government opened up 30,000 extra bookings at its government-run clinics last week.

Long queues formed outside on Monday afternoon but many decided to rebook their appointments.

An ACT Health spokeswoman confirmed the delays were due to extra bookings.

“The extended waits are due to an error which resulted in overbooking beyond today’s capacity,” the spokeswoman said.

“Canberra Health Services increased staffing [on Monday] afternoon and our nurses are working as quickly as possible to get as many people vaccinated as they can.”

Due to additional bookings in the system for the AIS Arena vaccination clinic today, there is currently a wait time for those booked in to receive their vaccine. Our vaccination staff are working as quickly as possible and we have increased staffing this afternoon to assist. pic.twitter.com/t0t1lTH0Vw

— ACT Health (@ACTHealth) September 13, 2021

However, not every appointment was able to go ahead. People were told they would be contacted to have their appointments rescheduled.

“While there is sufficient vaccine supply on hand, unfortunately not every appointment will be able to go ahead,” the ACT government spokeswoman said.

“We apologise for the inconvenience and thank everyone for their patience. Anyone booked in [on Monday] who does not receive their vaccine will be contacted and offered a priority appointment in the coming days.”

Kyle Gallacher was one of those waiting in line on Monday afternoon. His appointment was scheduled for 4pm, however, he was told to expect a two- to three-hour wait time.

Mr Gallacher estimated the line was about 1500 metres long at about 5pm and about 750 to 1000 people were there.

He said there was little organisation and very few were prepared for the conditions as it started to get colder and darker on Monday evening.

Our coverage of the health and safety aspects of this outbreak of COVID-19 in the ACT and the lockdown is free for anyone to access. However, we depend on subscription revenue to support our journalism. If you are able, please subscribe here. If you are already a subscriber, thank you for your support. You can also sign up for our newsletters for regular updates.

Our journalists work hard to provide local, up-to-date news to the community. This is how you can continue to access our trusted content:

Related Posts

Next Post

Leave a Reply

Your email address will not be published. Required fields are marked *

Premium Content

Welcome Back!

Login to your account below

Retrieve your password

Please enter your username or email address to reset your password.

Add New Playlist

Are you sure want to unlock this post?
Unlock left : 0
Are you sure want to cancel subscription?